Orders and Shipping

ORDERS

You can view all order details by consulting the order confirmation email we sent you.

SHIPMENT TRACKING

You will receive a shipping confirmation email containing the tracking number provided by the carrier, which you will use to monitor its delivery. Within 24 hours of shipment, you will see the first updated information from the courier by clicking on the tracking link.

SHIPPING TIMES AND COSTS

Orders placed Monday to Friday by 12:00 PM (Italian time – GMT+1) will be handed over to the courier on the same day. After this time, shipment will be made on the next business day. All orders placed on Friday after 2:00 PM will be processed from the following Monday morning.

We would like to remind you that during certain periods of the year or due to force majeure, timings may vary slightly.

Shipping cost: Standard rate €7.50 for Italy, €19.90 for Europe, €39.90 for the rest of the world. Free shipping for orders over €200.
Standard Shipping Australia and United States: $69.90. Free Shipping Australia and United States for orders over $500.


BARTOLINI DELIVERY PROCEDURE
A first delivery attempt will be made.

If the recipient is absent, the courier will leave a notice and a second delivery attempt will be made on the business day following the first. If this also fails, the package will be sent to the branch, and the courier will try to contact you by phone to schedule a new delivery.

The order will go into storage if the courier is unable to reach you or if the new delivery attempt fails. You will have ten days to request a new delivery or have the package sent back to the warehouse.

We recommend including a mobile phone number in your order details so that the courier can contact you more easily.